In remarks to Congress, the head of the Internal Revenue Service said that both cybersecurity and customer service at his agency have suffered because of Obamacare.
So… nothing to do with the surly incompetents who run the place with nothing but a 5th Amendment plea for quality control?

Protected by their civil service from termination due to individual accountability of course.
You mean it is not due to their satanic worshipping of the Clinton’s?